FAQ’s

For generic and venue specific information on all Greenstone Entertainment Summer Concerts read via the dropdowns below.

For all ticketing FAQs – please click here

Am I able to cancel or refund my tickets?

The Concert is an all-weather event. The Concert will take place rain, hail or shine. Promoter reserves the right to change, add, withdraw or substitute artists in the Concert line-up, vary the advertised program, vary the date, vary the Concert Site without prior notification and deny admission to the Concert Site with reasonable cause.
No refunds on tickets except where required by applicable law (including, without limitation, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986).

There will be no refund of any unused portion of a Concert Ticket if you or your invitees are asked or forced to leave for any of the reasons set out in the Concert T+Cs or if you decide not to attend.

You are responsible for checking the age minimum for the Concert. No refunds will be processed if you are denied entry due to not having valid identification for admittance to the Concert Site.

In the event that the Concert is rescheduled, your Concert Ticket(s) and any packages will be valid for the new date (or you will be offered Concert Ticket(s) and packages (if applicable) of a value corresponding with your original Concert Ticket(s) and packages for the rescheduled event). If you are unable to attend the rescheduled Concert date and you notify the Promoter of this within the timeframe specified by us (being at least (4) four weeks from the time the rescheduled Concert date is known), you will be able to cancel your Concert Ticket(s) (and any applicable packages) and obtain a refund of the sale price of your Concert Tickets and any packages (postage and delivery fees excluded). If you fail to notify the Promoter within the specified timeframe that you are unable to attend the rescheduled Concert date, you will be deemed to have accepted your order for Concert Tickets and any applicable packages to the rescheduled Concert, and you will not be entitled to claim a refund.

To view our full Terms & Conditions please click here.

What is your Policy Regarding Children?

Tickets for Children:
(a) 14 Years and Under: children aged 14 years (inclusive) and under (as at Concert Date) are admitted free of charge to the Concert Site(s).

(b) Children Over 14 Years: Children who are over 14 years of age (as Concert Date) are to buy a Concert Ticket (as required)

You will be required to present proof of age for all children aged 14 years and under (As at Concert Date). Children MUST be accompanied by a responsible adult at all times. All Children Under 18 Years of Age (Minors) must be accompanied at all times in the Concert Site by a responsible adult, parent or guardian.

How do I unsubscribe from the mailing list

1) Click the unsubscribe button in any email you have received from Greenstone Entertainment OR:
2) You can manage your email subscriptions from Moshtix at any time by logging into your account and selecting ‘Email Subscriptions’ and uncheck the communication you’d no longer like to receive and save your preferences. Please note, that if you are signed up to other Moshtix emails or venue emails, you may need to unsubscribe from these lists manually. To do this you will need to press the ‘unsubscribe’ link at the bottom of these emails. It can take up to 48 hours to take action so please disregard any further emails within this time frame.

How do I review your Privacy Policy and Terms and Conditions?

Click here to read our Privacy Policy.

Click here to read our Terms and Conditions.

Need further help?

If you have been unable to find what you need in the Frequently Asked Questions section, and need further help, please complete an online help request by clicking  here.

Where is the event?

Gibbston Valley Winery
1820 Gibbston Hwy,
Queenstown 9371

What is the schedule?

  • 9:00am Car Park Opens
  • 9:45am Express Entry Open
  • 10:45am Main Gates and Corporate Open
  • 10:50am Local Act
  • 11:30am Mi-Sex
  • 12:45pm Pseudo Echo
  • 2:00pm Dragon
  • 3:30pm The Angels
  • 5:00pm Gin Wigmore
  • 6:15pm Concert Ends

Queenstown venue map

Click here to view the Queenstown Summer Concert venue map

What do I eat & drink?

Alcohol is not permitted to be bought into the venue and no alcohol is to be taken out of the venue to comply with the NZ Liquor Licensing laws.

A wide selection of Gibbston Valley Wines including Sauvignon Blanc, Pinot Gris, Chardonnay and their award-winning Pinot Noir will be sold at the venue along with beer and non-alcoholic beverages. FREE refill water will be available.

You may bring your own picnic and sealed non-alcoholic drinks. A variety of local food vendors will be on site. Please note: the management reserves the rights to search bags and coolers on entry and prohibited items will be confiscated.

How do I get there?

On-site car parking is available, accessible from Gibbston Highway.

Parking fee is a gold coin donation to a local community group.

Please follow signage and directions on the day.

Taxi – drop-off and collection points will be available.

Bus – You must have pre-purchased a bus ticket to board the bus.

Departures to the concert run every 10 minutes from 8.30am to 1pm, departing from the pick-up locations below and delivering you to the Gibbston Valley Winery Summer Concert main entrance.

Return transfers from the concert depart from 6.30pm from the Gibbston Valley Winery main entrance for return journey to the pick-up locations below. NB: Coaches will continue until every person has returned.

Pick-up locations:

  • Queenstown Pick-up: Queenstown Primary School
  • Frankton Pick-up: Frankton Bus Shelter and Toilets
  • Arrowtown Pick-up: Arrowtown Bus Parks (behind Arrowtown main village)

NOTE: Passengers have to pre-purchase their bus tickets, will be required to produce their ticket to our drivers to gain entry on board buses for both journeys. Children age 14 and under are free of charge, and do not require a bus ticket.

Wanaka Bus service:
$45 per person return, 9am and 10am departures, door to door.

To book contact Wanaka i-SITE
P: +64 3 443 1233
E: i-site@lakewanaka.co.nz
W: www.lakewanaka.co.nz

Where do I stay?

To secure your preferred accommodation option we suggest you make your booking as early as possible.

Queenstown offers a vast range of accommodation options, from backpacker hostels, motels and hotels and self-contained apartments to luxury private retreats.

The Queenstown tourism website has a fantastic and varied list of recommended accommodation options:

Visit Website

Compare hotels and find the best price on trivago to ensure you’ve got a great place to stay sorted for after the concert!

Search trivago

Find unique accommodation and rent from a Queenstown local on Airbnb so you can feel right at home after the concert.

Search airbnb

Where do I sit?

Bean Bags and Tarpaulins are not permitted.

Maximum size of umbrellas/gazebos/shade is 3m.

Chairs are permitted to be used at the venue but, please be considerate to the people around you.

Shades permitted in designated area’s only. Please bring hats and plenty of sun screen.

If you wish to bring umbrellas please be aware that you will be placed in a designated umbrella area.

What if it rains?

The show will go on rain, hail, or shine so come prepared for NZ’s changeable weather. The concert will only be cancelled if the conditions are considered dangerous by the organisers .

If cancellation occurs, tickets will be refunded only at the point of purchase. If a change is made to the line-up and it is out of the promoter’s control, no refunds will be made.

Who is able to attend?

The event is wheelchair accessible.

Parking and toilets will be available but as it is a grass venue please ensure mobility on this surface.

If you have any special requirements please contact us so we can do our best to accommodate your needs.

What do I need to know?

No professional video or audio recording equipment is to be brought in to the venue e.g. long lens cameras. Any equipment discovered will be confiscated.

Medical, Police and the Fire Service will be on site.

No animals except guide dogs.

No cookers or fires permitted on site.

NO Pass Outs

Smoking and Vaping only in designated areas.

Please bring plenty of cash as most vendors will not have card facilities within the venue. Cash out facilities are available at the venue.

Management reserves the right to remove or refuse entry to ticket holders considered dangerous or a nuisance or failing to comply with reasonable requests.

Who can I contact for Corporate bookings?

Table of 10 – $2,750 +GST, includes:

  • Concert ticket and corporate parking
  • Corporate Marquee with reserved table seating
  • Gourmet buffet lunch
  • Afternoon tea
  • Private cash bar offering for purchase a range of Gibbston Valley Wines, Premium, Standard & Light Beers and Non-alcoholic beverages
  • Hosts & Corporate souvenir accreditation

For bookings and enquiries contact: Mike Trim at 0275 767 000 or mike@gstone.co.nz

Download Flyer

Where is the event?

Taupo Amphitheatre
Riverside Park
Redoubt St, Taupo 3377

What is the schedule?

  • 9:00am Car Park Opens
  • 9:45am Express Entry Open
  • 10:45am Main Gates and Corporate Open
  • 10:50am Local Act
  • 11:30am Mi-Sex
  • 12:45pm Pseudo Echo
  • 2:00pm Dragon
  • 3:30pm The Angels
  • 5:00pm Gin Wigmore
  • 6:15pm Concert Ends

Taupo venue map

Click here to view the Taupo Summer Concert venue map

What can I eat & drink?

Alcohol is not permitted to be bought into the venue and no alcohol is to be taken out of the venue to comply with the NZ Liquor Licensing laws.

A wide selection of Gibbston Valley Wines including Sauvignon Blanc, Pinot Gris, Chardonnay, Rosé and their award-winning Pinot Noir will be sold at the venue along with beer and non-alcoholic beverages. FREE refill water will be available.

You may bring your own picnic and sealed non-alcoholic drinks. A variety of local food vendors will be on site. Please note: the management reserves the rights to search bags and coolers on entry and prohibited items will be confiscated.

How do I get there?

Due to the Amphitheatre’s ideal central location, we encourage you to walk to the venue.

Limited on-site car parking is available at Tongariro North Domain for a gold coin donation to a local community group. There are several areas close to the venue for free parking. Please follow signage and directions on the day. Bus parking provision.

Where do I stay?

To secure your preferred accommodation option we suggest you make your booking as early as possible.

Great Lake Taupo has an extensive range of accommodation options, from five-star hotels, boutique, luxury havens, to serviced apartments, iconic Kiwi baches and holiday homes, motels, campgrounds, backpacker hostels and bed and breakfasts. You are sure to find an accommodation option to suit your needs.

The Great Lake Taupo tourism website has a fantastic and varied list of recommended accommodation options:

Visit Website

Compare hotels and find the best price on trivago to ensure you’ve got a great place to stay sorted for after the concert!

Search trivago

Find unique accommodation and rent from a Taupo local on Airbnb so you can feel right at home after the concert.

Search airbnb

Where do I sit?

Bean Bags and Tarpaulins are not permitted.

Chairs are permitted to be used at the venue but, please be considerate to the people around you.

Bean Bags are not Permitted.

No umbrellas or sun shades permitted, so please bring hats and plenty of sun screen.

What if it rains?

The show will go on rain, hail or shine so come prepared for NZ’s changeable weather. The concert will only be cancelled if the conditions are considered dangerous by the organisers.

If cancellation occurs, tickets will be refunded only at the point of purchase. If a change is made to the line-up and it is out of the promoter’s control, no refunds will be made.

Who is able to attend?

The event is wheelchair accessible and there is a disabled viewing platform available on venue.

Parking and toilets will be available but as it is a grass venue please ensure mobility on this surface.

If you have any special requirements please contact us so as we can do our best to accommodate your needs.

What do I need to know?

No professional video or audio recording equipment is to be brought in to the venue e.g. long lens cameras. Any equipment discovered will be confiscated.

Medical, Police and the Fire Service will be on site.

No animals except guide dogs.

No cookers or fires permitted on site.

NO Pass Outs

Smoking and Vaping only in designated areas.

Please bring plenty of cash as most vendors will not have card facilities within the venue. Cash out facilities are available at the venue.

Management reserves the right to remove or refuse entry to ticket holders considered dangerous or a nuisance or failing to comply with reasonable requests.

Who can I contact for corporate bookings?

Table of 10 – $2,750 +GST, includes:

  • Concert ticket
  • Corporate Marquee with reserved table seating
  • Gourmet buffet lunch
  • Afternoon tea
  • Private cash bar offering for purchase a range of Gibbston Valley Wines, Premium, Standard & Light Beers and Non-alcoholic beverages
  • Hosts & Corporate souvenir accreditation

For bookings and enquiries contact: Mike Trim at 0275 767 000 or mike@gstone.co.nz

Download Flyer

Where is the event?

Whitianga Waterways Arena

What is the schedule?

  • 9:00am Car Park Opens
  • 9:45am Express Entry Open
  • 10:45am Main Gates Open
  • 10:50am Local Act
  • 11:30am Mi-Sex
  • 12:45pm Pseudo Echo
  • 2:00pm Dragon
  • 3:30pm The Angels
  • 5:00pm Gin Wigmore
  • 6:15pm Concert Ends

Whitianga venue map

Click here to view the Whitianga Summer Concert venue map

What can I eat & drink?

Alcohol is not permitted to be bought into the venue and no alcohol is to be taken out of the venue to comply with the NZ Liquor Licensing laws.

A wide selection of Gibbston Valley Wines including Sauvignon Blanc, Pinot Gris, Chardonnay, Rosé and their award-winning Pinot Noir will be sold at the venue along with beer and non-alcoholic beverages. FREE refill water will be available.

You may bring your own picnic and sealed non-alcoholic drinks. A variety of local food vendors will be on site. Please note: the management reserves the rights to search bags and coolers on entry and prohibited items will be confiscated.

How do I get there?

On-site parking will be available on the day.
A gold coin donation to a nominated local charity group is appreciated.
Please follow directions from Traffic Management on the day.

Bus Timetable

To purchase bus tickets click here

Departs:

Town Location Time
Coromandel Information Centre 9.30am
Matarangi Matarangi Fire Station 9.45am
Kuaotunu Kuaotunu Reserve 10.00am
Whangamata Whangamata Rugby Club 9.00am
Pauanui Community Hub carpark 9.15am
Tairua Tairua Information Centre 9.45am
Thames Thames Information Centre 8.45am

All Returns depart at 6.30pm from drop off point

Whitianga Loop Shuttle Bus

There is a FREE Whitianga Town Loop Shuttle Bus. This is a FREE bus for concert goers sponsored by Thames Coromandel District Council.

Please note: Whitianga out of town buses (ie Coromandel, Pauanui, Whangamata etc..) Children do require a bus ticket to board these buses.

Cathedral Cove Shuttle
0274 225 899
Hahei and Cooks Beach shuttle service is to and from ferry, door to door.
Start at 9.00am & returns on request.

Where do I stay?

To secure your preferred accommodation option we suggest you make your booking as early as possible.

Visitors to Whitianga are afforded an excellent range of accommodation options, including backpacker hostels, holiday parks and campgrounds, motels, hotels and resorts, bed and breakfasts, holiday homes and baches, luxury lodges, self-contained apartments and luxury private retreats.

The Coromandel website has a fantastic and varied list of recommended accommodation options in Whitianga:

Visit Website

Compare hotels and find the best price on trivago to ensure you’ve got a great place to stay sorted for after the concert!

Search trivago

Find unique accommodation and rent from a Whitianga local on Airbnb so you can feel right at home after the concert.

Search airbnb

Where do I sit?

Bean Bags and Tarpaulins are not permitted.

Maximum size of umbrellas/gazebos/shade is 3m.

Chairs are permitted to be used at the venue but, please be considerate to the people around you.

Sun shades are permitted in selected areas, please bring hats and plenty of sun screen.

If you wish to bring umbrellas please be aware that you will be placed in a designated umbrella area.

What if it rains?

The show will go on rain, hail, or shine so come prepared for NZ’s changeable weather. The concert will only be cancelled if the conditions are considered dangerous by the organisers.

If cancellation occurs, tickets will be refunded only at the point of purchase. If a change is made to the line-up and it is out of the promoter’s control, no refunds will be made.

Who is able to attend?

The event is wheelchair accessible.

Parking and toilets will be available but as it is a grass venue please ensure mobility on this surface.

If you have any special requirements please contact us so we can do our best to accommodate your needs.

What do I need to know?

No professional video or audio recording equipment is to be brought in to the venue e.g. long lens cameras. Any equipment discovered will be confiscated.

Medical, Police and the Fire Service will be on site.

No animals except guide dogs.

No cookers or fires permitted on site.

NO Pass Outs

Smoking and Vaping only in designated areas.

Please bring plenty of cash as most vendors will not have card facilities within the venue. Cash out facilities are available at the venue.

Management reserves the right to remove or refuse entry to ticket holders considered dangerous or a nuisance or failing to comply with reasonable requests.

All About Whitianga

For visitor information, accommodation, things to do, activities, local products and services, shopping, business and community group information, family fun and much more visit the All About Whitianga website!

Join Our Concert Club

Members are given exclusive booking periods prior to tickets being made available to the general public.

Join Now

Mark Your Calendar

2021 Tour Dates Announced

QUEENSTOWN
Saturday 23 January

TAUPO
Saturday 30 January

WHITIANGA
Sunday 31 January

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